{"id":54,"date":"2017-07-27T03:18:19","date_gmt":"2017-07-27T01:18:19","guid":{"rendered":"http:\/\/augustowska-miodosytnia.pl\/?page_id=54"},"modified":"2023-11-21T12:45:14","modified_gmt":"2023-11-21T11:45:14","slug":"regulamin-sklepu","status":"publish","type":"page","link":"https:\/\/augustowska-miodosytnia.pl\/en\/regulamin-sklepu\/","title":{"rendered":"terms and conditions"},"content":{"rendered":"<section id=\"bt_bb_section6a00cf826cc51\" class=\"bt_bb_section bt_bb_layout_boxed_1200\"  data-bt-override-class=\"null\"><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div class=\"bt_bb_row\"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div  class=\"bt_bb_column col-xxl-12 col-xl-12 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_top_spacing_normal\" data-bt-override-class=\"null\"><\/div><div  class=\"bt_bb_text\" ><\/p>\n<p style=\"text-align: center\"><strong>Terms and conditions (Regulations) of the online shop<\/strong> <a href=\"https:\/\/augustowska-miodosytnia.pl\/en\/\">www.augustowska-miodosytnia.pl<\/a><\/p>\n<p style=\"text-align: center\"><strong>\u00a7 1 <\/strong><strong>Preliminary provisions<\/strong><\/p>\n<ol>\n<li>Online shop is available on the web-site www.augustowska-miodosytnia.pl handled by Augustowska Miodosytnia Pawe\u0142 Kotwica Piotr Pi\u0142asiewicz S.C. 9 Tytoniowa St. 16-300 August\u00f3w NIP: 846-16-64-239 REGON: 366848904<\/li>\n<\/ol>\n<p style=\"text-align: center\"><strong>\u00a7 2 Definitions<\/strong><\/p>\n<ol>\n<li><strong>Consumer<\/strong> \u2013 an individual concluding with the Seller as part of the Store a contract not directly related to his business or professional activity.<\/li>\n<li><strong>Seller<\/strong> \u2013 individuals: Piotr Pi\u0142asiewicz and Pawe\u0142 Kotwica handling business activity in the form of a civil partnership: Augustowska Miodosytnia Pawe\u0142 Kotwica Piotr Pi\u0142asiewicz S.C. 9 Tytoniowa St. 16-300 August\u00f3w NIP: 846-16-64-239 REGON: 366848904<\/li>\n<li><strong>Customer<\/strong> \u2013 every person making purchases via the Store.<\/li>\n<li><strong>Entrepreneur <\/strong>\u2013 an individual, a legal person or an organizational unit that is not a legal person but is granted legal capacity by this particular act, performing business activity on its own behalf, that uses the Store.<\/li>\n<li><strong>Shop<\/strong> \u2013 an online store handled by the Seller on the web-site www.augustowska-miodosytnia.pl <a href=\"https:\/\/augustowska-miodosytnia.pl\/en\/\">www.augustowska-miodosytnia.pl<\/a><\/li>\n<li><strong>Distance contract<\/strong> \u2013 an agreement concluded with the Customer as part of an organized system of concluding distance contracts (as part of the Store), without the simultaneous physical presence of the parties, with the exclusive using of one or more means of distance communication up to conclusion of the contract.<\/li>\n<li><strong><span class=\"TextRun SCXW248489989 BCX0\"><span class=\"NormalTextRun SCXW248489989 BCX0\">Regulations<\/span><\/span> <\/strong><span class=\"TextRun SCXW248489989 BCX0\"><span class=\"NormalTextRun SCXW248489989 BCX0\">\u2013 these regulations of the Store.<\/span><\/span><span class=\"EOP SCXW248489989 BCX0\">\u00a0<\/span><\/li>\n<li><strong><span class=\"TextRun SCXW72257175 BCX0\"><span class=\"NormalTextRun SCXW72257175 BCX0\">Order<\/span><\/span> <\/strong><span class=\"TextRun SCXW72257175 BCX0\"><span class=\"NormalTextRun SCXW72257175 BCX0\">\u2013 the Customer's will declaration submitted via Order Form<\/span><\/span> <span class=\"TextRun SCXW72257175 BCX0\"><span class=\"NormalTextRun SCXW72257175 BCX0\">and aimed directly at concluding<\/span><\/span> <span class=\"TextRun SCXW72257175 BCX0\"><span class=\"NormalTextRun SCXW72257175 BCX0\">a Product or Products Sales Agreement with the Seller.<\/span><\/span><span class=\"EOP SCXW72257175 BCX0\">\u00a0<\/span><\/li>\n<li><strong><span class=\"TextRun SCXW37625063 BCX0\"><span class=\"NormalTextRun SCXW37625063 BCX0\">Account<\/span><\/span><\/strong> <span class=\"TextRun SCXW37625063 BCX0\"><span class=\"NormalTextRun SCXW37625063 BCX0\">\u2013 the customer's account in the Store, it collects data<\/span><\/span> <span class=\"TextRun SCXW37625063 BCX0\"><span class=\"NormalTextRun SCXW37625063 BCX0\">provided by the Customer and information about his Orders<\/span><\/span> <span class=\"TextRun SCXW37625063 BCX0\"><span class=\"NormalTextRun SCXW37625063 BCX0\">in the Store.<\/span><\/span><span class=\"EOP SCXW37625063 BCX0\">\u00a0<\/span><\/li>\n<li class=\"translation-block\">Registration form \u2013 a form available in the Store, enabling the creation of an Account.<\/li>\n<li class=\"translation-block\">Order Form \u2013 an interactive form available in the Store that allows you to place an Order in particular by adding Products to the Cart and specifying the terms of the Sales Agreement including the delivery and payment method.<\/li>\n<li class=\"translation-block\">Shopping Cart \u2013 an element of the Store's software where the Products selected by the Customer for purchase are visible, and there is also the ability to determine and modify the Order data, in particular the number of products.<\/li>\n<li class=\"translation-block\">Product \u2013 available in the Store movable item \/ service that is the subject of the Sales Agreement between the Customer and the Seller.<\/li>\n<li class=\"translation-block\">Sales Agreement \u2013 a Product sales agreement concluded between the Customer and the Seller via Online Store. The Sales Agreement is also understood as \u2013 applying to the characteristics of the Product \u2013 a contract for the provision of services and a contract for specific work.<\/li>\n<li class=\"translation-block\">Delivery Agent \u2013 a person authorized by the Customer to collect the goods on his behalf.<\/li>\n<\/ol>\n<p style=\"text-align: center\"><strong>\u00a7 3 Contact with the Store<\/strong><\/p>\n<ol>\n<li class=\"translation-block\">Seller's address: 9 Tytoniowa St. 16-300 August\u00f3w, Poland.<\/li>\n<li class=\"translation-block\">Seller's e-mail: biuro@augustowska-miodosytnia.pl<\/li>\n<li class=\"translation-block\">Seller's phone number: 601542516<\/li>\n<li class=\"translation-block\">Seller's bank account number 18 1090 2789 0000 0001 3429 0819<\/li>\n<li class=\"translation-block\">The Customer may communicate with the Seller using the addresses and telephone numbers provided in this paragraph.<\/li>\n<li class=\"translation-block\">The Customer may communicate by phone with the Seller between 9 a.m. and 5 p.m. (UTC+2).<\/li>\n<\/ol>\n<p style=\"text-align: center\"><strong>\u00a7 4 Technical requirements<\/strong><\/p>\n<p>Do korzystania ze Sklepu, w tym przegl\u0105dania asortymentu Sklepu oraz sk\u0142adania zam\u00f3wie\u0144 na<br \/>Produkty, niezb\u0119dne s\u0105:<\/p>\n<ol>\n<li><span class=\"TextRun SCXW22397573 BCX0\"><span class=\"NormalTextRun SCXW22397573 BCX0\">Device with access to the Internet and a web browser<\/span><\/span><span class=\"EOP SCXW22397573 BCX0\">\u00a0<\/span><\/li>\n<li><span class=\"TextRun SCXW240457773 BCX0\"><span class=\"NormalTextRun SCXW240457773 BCX0\">an active email account,<\/span><\/span><span class=\"EOP SCXW240457773 BCX0\">\u00a0<\/span><\/li>\n<li class=\"translation-block\">cookies enabled.<\/li>\n<\/ol>\n<p style=\"text-align: center\"><strong>\u00a7 5 General information<\/strong><\/p>\n<ol>\n<li>The Seller, to the fullest extent permitted by law, is not liable for disruptions, including interruptions in the functioning of the Store caused by force majeure, unauthorized action of third parties or incompatibility of the Online Store with the Customer's technical infrastructure.<\/li>\n<li class=\"translation-block\">Browsing the Store's assortment does not require creating an Account. Placing orders by the Customer for Products in the Store's assortment is possible either after creating an Account in accordance with the provisions of \u00a7 6 of the Regulations or by providing the necessary personal and address data enabling the implementation of the Order without creating an Account.<\/li>\n<li><span class=\"TextRun SCXW72360320 BCX0\"><span class=\"NormalTextRun SCXW72360320 BCX0\">The prices in the Store are given in Polish zlotys (PLN) and are gross prices (including VAT).<\/span><\/span><\/li>\n<li><span class=\"TextRun SCXW153288966 BCX0\"><span class=\"NormalTextRun SCXW153288966 BCX0\">The final amount to be paid by the Customer consists of the price for the Product and the cost of delivery (including transport, delivery and postal services fees), meaning the Customer is informed about it on the Store's website while placing the Order, including simultaneous conclusion of the Sales Agreement.<\/span><\/span><span class=\"EOP SCXW153288966 BCX0\">\u00a0<\/span><\/li>\n<li><span class=\"TextRun SCXW264647930 BCX0\"><span class=\"NormalTextRun SCXW264647930 BCX0\">In case of an Agreement covering a subscription or provision of services for an indefinite period, the final price is the total price including all payments for the reference period.<\/span><\/span><span class=\"EOP SCXW264647930 BCX0\">\u00a0<\/span><\/li>\n<li class=\"translation-block\">If the Agreement subject does not allow reasonable estimation for the prior calculation of the final price, information on the price calculation method as well as on charges for transport, delivery, postal services and other costs will be given in the Store in the Product description.<\/li>\n<\/ol>\n<p style=\"text-align: center\"><strong>\u00a7 6 Creating an Account in the Store<\/strong><\/p>\n<ol>\n<li><span class=\"TextRun SCXW61828026 BCX0\"><span class=\"NormalTextRun SCXW61828026 BCX0\">Aby za\u0142o\u017cy\u0107 Konto w Sklepie, nale\u017cy wype\u0142ni\u0107 Formularz rejestracji. Niezb\u0119dne jest podanie nast\u0119puj\u0105cych danych imi\u0119, nazwisko, adres zamieszkania, telefon, adres e-mail.<\/span><\/span><span class=\"EOP SCXW61828026 BCX0\">\u00a0<\/span><\/li>\n<li><span class=\"TextRun SCXW79808322 BCX0\"><span class=\"NormalTextRun SCXW79808322 BCX0\">Creating an Account in the Store is free.<\/span><\/span><span class=\"EOP SCXW79808322 BCX0\">\u00a0<\/span><\/li>\n<li><span class=\"TextRun SCXW23604342 BCX0\"><span class=\"NormalTextRun SCXW23604342 BCX0\">Logging into Account is possible by entering the login and password set in the Registration Form.<\/span><\/span><span class=\"EOP SCXW23604342 BCX0\">\u00a0<\/span><\/li>\n<li><span class=\"TextRun SCXW183732992 BCX0\"><span class=\"NormalTextRun SCXW183732992 BCX0\">The Customer has the possibility at any time without giving a reason and without incurring any fees to delete the Account by sending an appropriate request to the Seller, in particular via e-mail or in writing to the addresses provided in<strong> \u00a7 3<\/strong>.<\/span><\/span><span class=\"EOP SCXW183732992 BCX0\">\u00a0<\/span><\/li>\n<\/ol>\n<p style=\"text-align: center\"><strong>\u00a7 7 Rules of Order placing<\/strong><\/p>\n<p>To place an Order, you have to:<\/p>\n<ol>\n<li><span class=\"TextRun SCXW45856759 BCX0\"><span class=\"NormalTextRun SCXW45856759 BCX0\">Log in to the Store (optional);<\/span><\/span><span class=\"EOP SCXW45856759 BCX0\">\u00a0<\/span><\/li>\n<li class=\"translation-block\">Select the Product that is the subject of the Order, and then click the \"Add to cart\" button (or equivalent);<\/li>\n<li class=\"translation-block\">Log in or use the option of Order placing without registration;<\/li>\n<li class=\"translation-block\">If the Customer has chosen the possibility of Order placing without registration \u2013 fill in the Order Form by entering the data of the Order recipient and the address where the Product is to be delivered, select the type of shipment (delivery method), enter the invoice data if they are different from the data of the Order recipient,<\/li>\n<li class=\"translation-block\">Click the \"Order and pay\" button \/ click the \"Order and pay\" button and confirm the order by clicking on the link sent in the email,<\/li>\n<li class=\"translation-block\">Choose one of the available payment methods and depending on the payment method pay for the order within the specified period, subject to \u00a7 8 point 3.<\/li>\n<\/ol>\n<p style=\"text-align: center\"><strong>\u00a7 8 Offered delivery and payment methods<\/strong><\/p>\n<ol>\n<li>The Customer may use the following delivery methods or collection of the ordered Product:\n<ul>\n<li>Przesy\u0142ka kurierska -INPOST,<\/li>\n<li>Collection of goods in the Seller's store<\/li>\n<\/ul>\n<\/li>\n<li>The customer can use the following payment methods:\n<ul>\n<li>Cash on delivery<\/li>\n<li>Payment via bank transfer to the Seller's account<\/li>\n<li>Electronic payments<\/li>\n<li>Payment by credit card.<\/li>\n<\/ul>\n<\/li>\n<li>Dostawa kurierska odbywa si\u0119 pod wskazany adres prywatny a towar jest wydawany TYLKO dla osoby wskazanej przez zamawiaj\u0105cego jako odbiorca. Dostawa odbywa si\u0119 w dni robocze w godzinach 10:00-18:00\u00a0<\/li>\n<li>Detailed information on delivery methods and acceptable payment methods are available on the Store's website.<\/li>\n<\/ol>\n<p style=\"text-align: center\"><strong>\u00a7 9 Sales contract execution<\/strong><\/p>\n<ol>\n<li>The Sales Agreement between the Customer and the Seller is concluded after placing an Order by the Customer using the Order Form in the Online Store in accordance with <strong>\u00a7 7 of the Regulations.<\/strong>.<\/li>\n<li>After placing the Order the Seller immediately confirms its receipt and at the same time accepts the Order for execution. The Seller confirms reception of the Order and its acceptance for execution by sending  to the Customer an appropriate e-mail message to the Customer's e-mail address provided when placing the Order. The email message contains at least the Seller's statement on receipt of the Order and its acceptance for execution and confirmation of the Sales Agreement conclusion. The Sales Agreement between the Customer and the Seller is concluded upon receipt by the Customer of the mentioned above e-mail.<\/li>\n<li>If chosen by the Customer:\n<ul>\n<li>payment via bank transfer, electronic payments or credit card payment, the Customer is obliged to make the payment within 3 calendar days from the date of the Sales Agreement conclusion \u2013 otherwise the order will be canceled.<\/li>\n<li><span class=\"TextRun SCXW255322305 BCX0\"><span class=\"NormalTextRun SCXW255322305 BCX0\">payment on delivery \u2013 the Customer is obliged to make the payment on delivery.<\/span><\/span><span class=\"EOP SCXW255322305 BCX0\">\u00a0<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span class=\"TextRun SCXW22045322 BCX0\"><span class=\"NormalTextRun SCXW22045322 BCX0\">If the Customer has chosen a delivery method other one than a personal collection, the Product will be sent by the Seller within the time limit indicated in its description (subject to part 5 of this paragraph), in the way chosen by the Customer when placing the Order.<\/span><\/span><span class=\"EOP SCXW22045322 BCX0\">\u00a0<\/span><\/li>\n<li><span class=\"TextRun SCXW163714901 BCX0\"><span class=\"NormalTextRun SCXW163714901 BCX0\">In case of ordering Products with different delivery dates the delivery date is the longest given date. In case of ordering Products with different delivery dates the Customer may request delivery of Products in parts or delivery of all Products after completing the entire order.<\/span><\/span><span class=\"EOP SCXW163714901 BCX0\">\u00a0<\/span><\/li>\n<li><span class=\"TextRun SCXW19955073 BCX0\"><span class=\"NormalTextRun SCXW19955073 BCX0\">The beginning period of Product delivery to the Customer is counted as follows:<\/span><\/span><span class=\"EOP SCXW19955073 BCX0\">\u00a0<\/span>\n<ul>\n<li><span class=\"TextRun SCXW107002497 BCX0\"><span class=\"NormalTextRun SCXW107002497 BCX0\">If the Customer has chosen the payment method as bank transfer, electronic payment or credit card payment \u2013 from the date of crediting the Seller's bank account.<\/span><\/span><span class=\"EOP SCXW107002497 BCX0\">\u00a0<\/span><\/li>\n<li><span class=\"TextRun SCXW264321832 BCX0\"><span class=\"NormalTextRun SCXW264321832 BCX0\">If the Customer has chosen the payment method on delivery \u2013 from the date of the Sales Agreement conclusion<\/span><\/span><span class=\"EOP SCXW264321832 BCX0\">\u00a0<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span class=\"TextRun SCXW5376360 BCX0\"><span class=\"NormalTextRun SCXW5376360 BCX0\">.<\/span><\/span><span class=\"EOP SCXW5376360 BCX0\">\u00a0<\/span><\/li>\n<li><span class=\"TextRun SCXW164902787 BCX0\"><span class=\"NormalTextRun SCXW164902787 BCX0\">In case when the Buyer orders alcoholic products<\/span><\/span><span class=\"EOP SCXW164902787 BCX0\">\u00a0<\/span>\n<ol>\n<li><span class=\"TextRun SCXW195934198 BCX0\"><span class=\"NormalTextRun SCXW195934198 BCX0\">The Sales Agreement may be concluded only between the Seller and the Customer who is not a person referred to in Article 15(1) of the Act of 26 October 1982 on upbringing in sobriety and counteracting alcoholism (Journal of Laws of 1982, No. 35, item 230, as amended) (\u201cIt is forbidden to sell and serve alcoholic beverages:<\/span><\/span> <span class=\"LineBreakBlob BlobObject DragDrop SCXW195934198 BCX0\"><span class=\"SCXW195934198 BCX0\"><span class=\"TextRun SCXW5094692 BCX0\"><span class=\"NormalTextRun SCXW5094692 BCX0\">1) to persons whose behavior indicates that they are in a state of alcoholic intoxication;<\/span><\/span><span class=\"LineBreakBlob BlobObject DragDrop SCXW5094692 BCX0\"><span class=\"SCXW5094692 BCX0\"> \u00a0<\/span><\/span><span class=\"TextRun SCXW5094692 BCX0\"><span class=\"NormalTextRun SCXW5094692 BCX0\">2) persons under 18 years old;<\/span><\/span><span class=\"LineBreakBlob BlobObject DragDrop SCXW5094692 BCX0\"><span class=\"SCXW5094692 BCX0\"> \u00a0<\/span><\/span><span class=\"TextRun SCXW5094692 BCX0\"><span class=\"NormalTextRun SCXW5094692 BCX0\">3) on credit or against collateral.\u201d).<\/span><\/span><\/span><br class=\"SCXW195934198 BCX0\" \/><\/span><\/li>\n<li><span class=\"TextRun SCXW262238515 BCX0\"><span class=\"NormalTextRun SCXW262238515 BCX0\">In case of doubts as to the age of the Customer or the Delivery Agent, the Seller or the person serving the Products that are alcoholic beverages is entitled to demand the document confirming the age of the Customer.\u00a0<\/span><\/span><span class=\"EOP SCXW262238515 BCX0\">\u00a0<\/span><\/li>\n<li class=\"translation-block\">The place of Sales Agreement conclusion is the Store located at 9 Tytoniowa Street in August\u00f3w (16-300), Poland.<\/li>\n<li><span class=\"TextRun SCXW205255772 BCX0\"><span class=\"NormalTextRun SCXW205255772 BCX0\">The placed order may be physically collected at the sales contract conclusion place, personally by the buyer or persons authorized by him (Delivery Agent).<\/span><\/span><span class=\"EOP SCXW205255772 BCX0\">\u00a0<\/span><\/li>\n<li><span class=\"TextRun SCXW156585928 BCX0\"><span class=\"NormalTextRun SCXW156585928 BCX0\">W przypadku zakupu produkt\u00f3w alkoholowych na potrzeby w\u0142asnej dzia\u0142alno\u015bci gospodarczej, kupuj\u0105cy deklaruje, \u017ce nie kupuje ich do dalszej odsprzeda\u017cy \u2013 zgodnie z wymogami ustawowymi taki zakup nie mo\u017ce by\u0107 realizowany w sklepach detalicznych.<\/span><\/span><span class=\"EOP SCXW156585928 BCX0\">\u00a0<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p style=\"text-align: center\"><strong>\u00a7 10 Delivery via Delivery Agent<\/strong><\/p>\n<ol>\n<li><span class=\"TextRun Highlight SCXW36277470 BCX0\"><span class=\"NormalTextRun SCXW36277470 BCX0\">While placing an order the Customer may authorize the carrier indicated by the store owner to collect the ordered products on behalf of and at the expense of the Customer as a Delivery Agent.<\/span><\/span><span class=\"EOP SCXW36277470 BCX0\">\u00a0<\/span><\/li>\n<li><span class=\"TextRun Highlight SCXW177091906 BCX0\"><span class=\"NormalTextRun SCXW177091906 BCX0\">In case of goods delivery to the carrier in accordance with the authorization of the ordering person, the carrier assumes the rights defined in <strong>\u00a7 9, part 8.2<\/strong><\/span><\/span><strong><span class=\"EOP SCXW177091906 BCX0\">\u00a0<\/span><\/strong><\/li>\n<li>Po\u015brednik dostawy wydaje towar tylko osobie pe\u0142noletniej po po\u015bwiadczeniu podpisem potwierdzenia dostawy.<\/li>\n<\/ol>\n<p style=\"text-align: center\"><strong>\u00a7 11 Withdrawal right<\/strong><\/p>\n<ol>\n<li class=\"translation-block\">The Consumer may withdraw from the Sales Agreement within 14 days without giving any reason.<\/li>\n<li><span class=\"TextRun SCXW224118878 BCX0\"><span class=\"NormalTextRun SCXW224118878 BCX0\">The period specified in paragraph 1 begins on the day of Product delivery to the Consumer or a person indicated by him other than the carrier.<\/span><\/span><span class=\"EOP SCXW224118878 BCX0\">\u00a0<\/span><\/li>\n<li><span class=\"TextRun SCXW256921021 BCX0\"><span class=\"NormalTextRun SCXW256921021 BCX0\">In case of an Agreement that covers multiple Products delivered separately, in batches or in parts, the period indicated in paragraph 1 runs from the delivery of the last item, batch or part.<\/span><\/span><span class=\"EOP SCXW256921021 BCX0\">\u00a0<\/span><\/li>\n<li><span class=\"TextRun SCXW57163145 BCX0\"><span class=\"NormalTextRun SCXW57163145 BCX0\">In case of the Agreement as a regular Products delivery for a definite period of time (subscription), the period indicated in paragraph 1 runs from taking possession of the first item.<\/span><\/span><span class=\"EOP SCXW57163145 BCX0\">\u00a0<\/span><\/li>\n<li><span class=\"TextRun SCXW140213544 BCX0\"><span class=\"NormalTextRun SCXW140213544 BCX0\">The Consumer may withdraw from the Agreement by submitting the Agreement withdrawal statement to the Seller. To meet the withdrawal deadline it is sufficient for the Consumer to send a statement before the expiry of this period.<\/span><\/span><span class=\"EOP SCXW140213544 BCX0\">\u00a0<\/span><\/li>\n<li><span class=\"TextRun SCXW155265022 BCX0\"><span class=\"NormalTextRun SCXW155265022 BCX0\">The statement may be sent via traditional mail or via e-mail by sending a statement to the Seller's email address or\u00a0<\/span><\/span><span class=\"TextRun SCXW155265022 BCX0\"><span class=\"NormalTextRun SCXW155265022 BCX0\">by submitting a statement on the Seller's website \u2013 the Seller's contact details are specified in <strong>\u00a7 3<\/strong>. The statement may also be submitted on the form, the template is attached to the Act of 30 May 2014 on consumer rights (<\/span><\/span><span class=\"TextRun SCXW155265022 BCX0\"><span class=\"NormalTextRun SCXW155265022 BCX0\">Journal of Laws of 2014, item 827<\/span><span class=\"ContextualSpellingAndGrammarError SCXW155265022 BCX0\">)<\/span><\/span><span class=\"TextRun SCXW155265022 BCX0\"><span class=\"ContextualSpellingAndGrammarError SCXW155265022 BCX0\">,\u00a0 (<\/span><span class=\"NormalTextRun SCXW155265022 BCX0\">however, it is not mandatory).<\/span><\/span><span class=\"EOP SCXW155265022 BCX0\">\u00a0<\/span>\n<ul>\n<li>In case when the Consumer sends the statement electronically, the Seller immediately sends to the Consumer\u2019s e-mail address receipt confirmation of the Agreement withdrawal statement.<\/li>\n<\/ul>\n<\/li>\n<li><span class=\"TextRun SCXW267613648 BCX0\"><span class=\"NormalTextRun SCXW267613648 BCX0\">Consequences of Agreement withdrawal:<\/span><\/span><span class=\"EOP SCXW267613648 BCX0\">\u00a0<\/span>\n<ol>\n<li>In case of withdrawal from the distance contract, the Agreement shall be deemed not to have been concluded.<\/li>\n<li><span class=\"TextRun SCXW253158682 BCX0\"><span class=\"NormalTextRun SCXW253158682 BCX0\">In case of Agreement withdrawal, the Seller shall return to the Consumer immediately, no later than within 14 days from the date of reception of the Consumer's Agreement withdrawal statement, all payments made by him, including the costs of the item delivery, except of additional costs resulting from the method of delivery chosen by the Consumer other than the cheapest ordinary delivery method offered by the Seller.<\/span><\/span><span class=\"EOP SCXW253158682 BCX0\">\u00a0<\/span><\/li>\n<li class=\"translation-block\">The Seller refunds the payment using the same payment methods that were used by the Consumer in the original transaction, unless the Consumer has clearly agreed to another solution that will not involve any costs for him.<\/li>\n<li><span class=\"TextRun SCXW230535620 BCX0\"><span class=\"NormalTextRun SCXW230535620 BCX0\">The Seller may withhold the refund of the payment until the Product is received back or until proof of its return has been provided to the Seller, whichever occurs first.<\/span><\/span><span class=\"EOP SCXW230535620 BCX0\">\u00a0<\/span><\/li>\n<li class=\"translation-block\">The Consumer should send the Product back to the Seller's address provided in these Regulations immediately, no later than 14 days from the date he informed the Seller about the withdrawal from the Agreement. The deadline will be met if the Consumer sends back the Product before the expiry of the 14-day period.<\/li>\n<li><span class=\"TextRun SCXW145091193 BCX0\"><span class=\"NormalTextRun SCXW145091193 BCX0\">The Consumer bears the direct costs of returning the Product, including the costs of returning the Product if due to its nature the Product could not be sent back by post in the usual way.<\/span><\/span><span class=\"EOP SCXW145091193 BCX0\">\u00a0<\/span><\/li>\n<li><span class=\"TextRun SCXW88813048 BCX0\"><span class=\"NormalTextRun SCXW88813048 BCX0\">The Consumer is responsible only for the decrease in the value of the Product resulting from the use of it in a manner other than was necessary to determine the nature, characteristics and functioning of the Product.<\/span><\/span><span class=\"EOP SCXW88813048 BCX0\">\u00a0<\/span><\/li>\n<\/ol>\n<\/li>\n<li class=\"translation-block\">If due to the nature of the Product it cannot be sent back by ordinary mail, information about it as well as the cost of returning the Product will be included in the Product description in the Store.<\/li>\n<li><span class=\"TextRun SCXW79526956 BCX0\"><span class=\"NormalTextRun SCXW79526956 BCX0\">The right to withdraw from a distance contract is not entitled to the Consumer in relation to the Agreement:<\/span><\/span><span class=\"EOP SCXW79526956 BCX0\">\u00a0<\/span>\n<ol>\n<li><span class=\"TextRun SCXW259556879 BCX0\"><span class=\"NormalTextRun SCXW259556879 BCX0\">where the subject of the service is a non-prefabricated item, manufactured according to the Consumer's specification or serving to satisfy his individual needs,<\/span><\/span><span class=\"EOP SCXW259556879 BCX0\">\u00a0<\/span><\/li>\n<li><span class=\"TextRun SCXW162952056 BCX0\"><span class=\"NormalTextRun SCXW162952056 BCX0\">where the subject of the service is an item delivered in a sealed package, that after opening the package cannot be returned due to health protection or hygienic reasons, if the packaging was opened after delivery,<\/span><\/span><span class=\"EOP SCXW162952056 BCX0\">\u00a0<\/span><\/li>\n<li><span class=\"TextRun SCXW121116462 BCX0\"><span class=\"NormalTextRun SCXW121116462 BCX0\">where the subject of the service is an item subject to rapid deterioration or having a short shelf life,<\/span><\/span><\/li>\n<li><span class=\"TextRun SCXW15801697 BCX0\"><span class=\"NormalTextRun SCXW15801697 BCX0\">for the provision of services, if the Seller has fully performed the service with the clear consent of the Consumer, who was informed before the start of the service, that after the performance of the service by the Seller the Consumer will lose the right to withdraw from the Agreement,<\/span><\/span><span class=\"EOP SCXW15801697 BCX0\">\u00a0<\/span><\/li>\n<li><span class=\"TextRun SCXW74772616 BCX0\"><span class=\"NormalTextRun SCXW74772616 BCX0\">where the price or remuneration depends on fluctuations on the financial market, where the Seller has no control, and that may occur before the deadline for withdrawal from the Agreement,<\/span><\/span><span class=\"EOP SCXW74772616 BCX0\">\u00a0<\/span><\/li>\n<li><span class=\"TextRun SCXW93697566 BCX0\"><span class=\"NormalTextRun SCXW93697566 BCX0\">where the subject of the service are things that after delivery, due to their nature, are inseparably connected with other things,<\/span><\/span><span class=\"EOP SCXW93697566 BCX0\">\u00a0<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p style=\"text-align: center\"><strong>\u00a7 12 Complaint and warranty<\/strong><\/p>\n<ol>\n<li><span class=\"TextRun SCXW225151612 BCX0\"><span class=\"NormalTextRun SCXW225151612 BCX0\">The Sales Agreement covers new Products.<\/span><\/span><span class=\"EOP SCXW225151612 BCX0\">\u00a0<\/span><\/li>\n<li><span class=\"TextRun SCXW268393588 BCX0\"><span class=\"NormalTextRun SCXW268393588 BCX0\">In case of a defect in the goods purchased from the Seller, the Customer has the right to complain based on the provisions on warranty in the Civil Code.<\/span><\/span><\/li>\n<li><span class=\"TextRun SCXW68115038 BCX0\"><span class=\"NormalTextRun SCXW68115038 BCX0\">The complaint should be submitted written or electronically to the addresses of the Seller provided in these Regulations.<\/span><\/span><span class=\"EOP SCXW68115038 BCX0\">\u00a0<\/span><\/li>\n<li><span class=\"TextRun SCXW89700080 BCX0\"><span class=\"NormalTextRun SCXW89700080 BCX0\">Goods sent back as part of the complaint procedure should be sent to the address provided in <strong>\u00a7 3<\/strong> of these Regulations.<\/span><\/span><span class=\"EOP SCXW89700080 BCX0\">\u00a0<\/span><\/li>\n<\/ol>\n<p style=\"text-align: center\"><strong>\u00a7 13 Out-of-court complaint and claim procedures<\/strong><\/p>\n<ol>\n<li class=\"translation-block\">Detailed information on the possibility for the Consumer to use out-of-court methods of dealing with complaints and claims and the rules of access to these procedures are available at the offices and on the websites of poviat (municipal) consumer ombudsman, social organizations whose statutory tasks include consumer protection, Provincial Inspectorates of Trade Inspection and at the following Internet addresses of the Office of Competition and Consumers Protection:\nhttp:\/\/www.uokik.gov.pl\/spory_konsumenckie.php; \nhttp:\/\/www.uokik.gov.pl\/sprawy_indywidualne.php;\nhttp:\/\/www.uokik.gov.pl\/wazne_adresy.php.<\/li>\n<li><span class=\"TextRun SCXW127636551 BCX0\"><span class=\"NormalTextRun SCXW127636551 BCX0\">The Consumer has the following possibilities to use out-of-court methods of dealing with complaints and claims:<\/span><\/span><span class=\"EOP SCXW127636551 BCX0\">\u00a0<\/span>\n<ol>\n<li class=\"translation-block\">The Consumer is entitled to apply to the permanent consumer arbitration court referred to in Article 37 of the Act of 15 December 2000 on Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request to resolve a dispute arising from the Agreement concluded with the Seller.<\/li>\n<li class=\"translation-block\">The Consumer is entitled to apply to the provincial inspector of the Trade Inspection, in accordance with Article 36 of the Act of 15 December 2000 on Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request to initiate mediation proceedings regarding the amicable settlement of the dispute between the Consumer and the Seller.<\/li>\n<li><span class=\"TextRun SCXW106915077 BCX0\"><span class=\"NormalTextRun SCXW106915077 BCX0\">The Consumer may obtain free assistance in resolving the dispute between him and the Seller using the free assistance of the poviat (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (i.a. the Consumer Federation, the Association of Polish Consumers).<\/span><\/span><span class=\"EOP SCXW106915077 BCX0\">\u00a0<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p style=\"text-align: center\"><strong>\u00a7 14 Personal data in the Online Store<\/strong><\/p>\n<ol>\n<li class=\"translation-block\">The administrator of Customers' personal data collected through the Online Store is the Seller.<\/li>\n<li>Customers' personal data collected by the administrator via the Online Store are collected in order to implement the Sales Agreement, and if the Customer agrees to it \u2013 for marketing purposes as well.<\/li>\n<li><span class=\"TextRun SCXW241069686 BCX0\"><span class=\"NormalTextRun SCXW241069686 BCX0\">The recipients of the Online Store Customers\u2019 personal data may be:<\/span><\/span><span class=\"EOP SCXW241069686 BCX0\">\u00a0<\/span>\n<ol>\n<li><span class=\"TextRun SCXW35482039 BCX0\"><span class=\"NormalTextRun SCXW35482039 BCX0\">if the Customer uses the method of delivery by post or courier in the Online Store, the Administrator makes the collected Customer\u2019s personal data available to the selected carrier or agent performing shipments on request of the Administrator.<\/span><\/span><span class=\"EOP SCXW35482039 BCX0\">\u00a0<\/span><\/li>\n<li><span class=\"TextRun SCXW28579741 BCX0\"><span class=\"NormalTextRun SCXW28579741 BCX0\">if the Customer uses the electronic payment method or a payment card in the Online Store, the Administrator makes the collected Customer\u2019s personal data available to the selected entity handling the payments in the Online Store.<\/span><\/span><span class=\"EOP SCXW28579741 BCX0\">\u00a0<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span class=\"TextRun SCXW161214683 BCX0\"><span class=\"NormalTextRun SCXW161214683 BCX0\">The Customer has the right to access his data and correct them.<\/span><\/span><span class=\"EOP SCXW161214683 BCX0\">\u00a0<\/span><\/li>\n<li><span class=\"TextRun SCXW137121298 BCX0\"><span class=\"NormalTextRun SCXW137121298 BCX0\">Providing personal data is voluntary, although not providing the personal data indicated in the Regulations necessary to conclude the Sales Agreement results in the inability to conclude this contract.<\/span><\/span><span class=\"EOP SCXW137121298 BCX0\">\u00a0<\/span><\/li>\n<\/ol>\n<p style=\"text-align: center\"><strong>\u00a7 15 Final provisions<\/strong><\/p>\n<ol>\n<li><span class=\"TextRun SCXW202949348 BCX0\"><span class=\"NormalTextRun SCXW202949348 BCX0\">Each order placed in the Store is a separate sales contract and requires separate acceptance of the Regulations. The contract is concluded on time and for execution of the Order.<\/span><\/span><span class=\"EOP SCXW202949348 BCX0\">\u00a0<\/span><\/li>\n<li><span class=\"TextRun SCXW101647839 BCX0\"><span class=\"NormalTextRun SCXW101647839 BCX0\">Contracts concluded through the Store are concluded in Polish and English languages.<\/span><\/span><span class=\"EOP SCXW101647839 BCX0\">\u00a0<\/span><\/li>\n<li><span class=\"TextRun SCXW46080643 BCX0\"><span class=\"NormalTextRun SCXW46080643 BCX0\">The Seller reserves the right to make changes to the Regulations for important reasons, i.e.: changes in the law, changes in payment and delivery methods \u2013 to the extent that these changes affect the implementation of the provisions of these Regulations. The Seller will inform the Customer about each change at least 7 days in advance.<\/span><\/span><span class=\"EOP SCXW46080643 BCX0\">\u00a0<\/span><\/li>\n<li>In cases not covered by these Regulations shall apply the generally applicable provisions of Polish law, in particular: the Civil Code; the Act on the Provision of Electronic Services; the Act on Consumer Rights, the Personal Data Protection Act.<\/li>\n<li><span class=\"TextRun SCXW74010675 BCX0\"><span class=\"NormalTextRun SCXW74010675 BCX0\">The Customer has the right to use out-of-court methods of dealing with complaints and pursuing claims. For this purpose he may lodge a complaint via the EU ODR online platform available at:<\/span><\/span><a class=\"Hyperlink SCXW74010675 BCX0\" href=\"http:\/\/ec.europa.eu\/consumers\/odr\/\" target=\"_blank\" rel=\"noopener\"><span class=\"TextRun Underlined SCXW74010675 BCX0\"><span class=\"NormalTextRun SCXW74010675 BCX0\">http:\/\/ec.europa.eu\/consumers\/odr\/<\/span><\/span><\/a><span class=\"TextRun SCXW74010675 BCX0\"><span class=\"NormalTextRun SCXW74010675 BCX0\">.<\/span><\/span><span class=\"EOP SCXW74010675 BCX0\">\u00a0<\/span><\/li>\n<\/ol>\n<p>\n<\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_top_spacing_normal\" data-bt-override-class=\"null\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><!-- cell_inner --><\/div><!-- cell --><\/div><!-- port --><\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":61,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-54","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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